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Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
Best Practices, LLC conducted this benchmarking research to understand critical patient advocacy and support trends which have arisen in response to COVID-19 - and which will drive patient support excellence in the future.
This report examines key support programs, tools, digital channels, communication frequency, performance measurement, staffing and other vital topics.
Best Practices, LLC engaged 24 leaders at 20 biopharma companies in this research through a benchmarking survey. Nearly 60% of the participants serve at the Director / Head level or above.
Key topics covered in this report include: